1. About This Cookies Policy
This Cookies Policy explains how Starling Group Enterprises LTD, trading as LumenWeb ("we", "us", "our"), uses cookies and similar technologies on our website.
For information about how we process personal data more generally, please see our Privacy Policy.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work, improve user experience and provide information to website owners.
Cookies can be "session" cookies (which expire when you close your browser) or "persistent" cookies (which remain on your device for a set period or until you delete them).
3. What Cookies We Use
We may use the following categories of cookies:
3.1 Strictly necessary cookies
These cookies are essential for the operation of our website, for example to enable page navigation, secure areas and basic functionality. The website cannot function properly without these cookies.
Legal basis: our legitimate interests in providing a functional and secure website.
3.2 Analytics and performance cookies
These cookies help us understand how visitors interact with our website by collecting information such as pages visited, time spent and any error messages. The data is usually aggregated and does not directly identify you.
Legal basis: your consent where required, or our legitimate interests in improving our website.
3.3 Functional cookies
These cookies allow the website to remember choices you make (such as language preferences or form inputs) to provide a more personalised experience.
Legal basis: your consent where required, or our legitimate interests in providing a better user experience.
3.4 Marketing/remarketing cookies (if used)
These cookies may be used to deliver relevant adverts to you and measure the effectiveness of marketing campaigns.
Legal basis: your consent. If we do not use marketing cookies at this stage, we will not set them without updating this notice and obtaining your consent.
4. Third-Party Cookies
Some cookies on our website may be set by third-party services that we use, for example analytics providers, embedded content or tools that support our Services. These third parties may process data about your use of our website for their own purposes. We recommend reviewing their privacy and cookies policies for further details.
5. How to Manage Cookies
On your first visit, we may show a cookies banner or pop-up that allows you to accept or manage different categories of cookies (except strictly necessary cookies, which are always active).
You can change your cookie preferences at any time by adjusting your browser settings or using any cookie management tools provided on our website.
Most web browsers allow you to:
- view which cookies are stored,
- delete cookies,
- block cookies from certain sites,
- block all cookies.
Please note that blocking or deleting cookies may affect the functionality of our website.
6. Changes to This Cookies Policy
We may update this Cookies Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page regularly to stay informed about our use of cookies.
If you have any questions about our use of cookies, please contact us at contact@lumenweb.co.uk.